Service Co-ordinator (Customer facing) - Northwich Salary £12.60ph - Immediate Start

Are you a customer focused individual with a slightly technical mind?

RHA Recruitment is working with an established electrically biased business who are keen to add a a Service Co-Ordinator who has the ability, through a range of avenues including phone, e-mails etc to deliver a high customer service.

Whilst the key purpose is to manage servicing and calibration schedules for a range of customer instruments and components, ensuring that customers are kept up to date of delivery times, other duties include:-

1. Upkeep of general servicing database. Experience of Sage and Excel advantageous

2. Sales of new Service Agreements and renewal of existing ones

3. Timely recall of instruments for calibration and service

4. Booking-in and generating dispatch notes for retuned instruments, both UK and internationally including checking that valid Service Agreements and Purchase Orders are in-hand.

5. Purchasing order processing.

6. Providing quotations for service spare parts and accessories

7. Issuing Service Agreement expiry reminders

8. Help improve the efficiency, turnaround time, and quality of the Service Department.

   
   
   
   

   For further details, please contact RHA Recruitment Solutions at Recruitment@rhars.com 01270 560 250 / 07967 627 137

   
   

Service Co-Ord - Apply Here